Shipping policy
Shipping Policy – House of Umbrael
Pre-Order Notice
All items from this drop are made to order. By purchasing, you understand this is a pre-order item.
Please allow 3–5 weeks for production and processing before your order ships.
Shipping Time
Once your order has been processed and shipped, delivery typically takes:
• Domestic (U.S.): 2–5 business days
Shipping times may vary depending on your location and carrier delays.
Order Processing
Orders are processed in the order they are received.
You will receive a confirmation email once your order has shipped, including tracking information.
Incorrect Shipping Information
House of Umbrael is not responsible for orders shipped to incorrect addresses provided by the customer.
Please ensure all shipping details are correct before placing your order.
Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers.
If your package is lost in transit, please contact the shipping carrier directly.
Contact
For any shipping-related questions, contact:
umbraelbrand@gmail.com